The age for neutering is dependant on species and breed. Rabbits are neutered at 6 months.

Cat’s are neutered at 6 months. If you have two entire cats of opposite sex, we can sometimes neuter them before they are 6 months of age.

Small dog breeds can be neutered at 6 months. Medium dog breeds (10-20kg) can be neutered at 8-12 months. Large dog breeds (20-40kg) can be neutered at 12 months and giant breeds (40kg+) can be neutered at 18 months.

If your pet is coming in for an operation, our team will have sent you a pre-operative information sheet via email. If you have not received this, please contact the team ASAP. Instructions can vary depending on the species and procedure involved.

In the event of an emergency during our normal opening hours please call our surgery on 01379 642865 and you will be advised what to do next.

In an emergency outside of our normal working hours, please telephone the practice on 01379 642865 where your call can be diverted to our out of hours service.

Swayne & Partners Veterinary Surgeons is our preferred emergency services partner. They are a dedicated emergency service with full-time night staff who will be alert and effective even at unsociable hours. Their qualified vets and nurses have a special interest, experience and training in all aspects of urgent critical care. Their support allows our vets to be fully refreshed for the day shift.

Swayne & Partners Veterinary Surgeons
Sidney House
Western Way (West)
Bury StEdmunds
Suffolk
IP33 3SP

Puppies have their first vaccination at 8 weeks of age. Kittens have their first vaccination at 9 weeks. Both need an additional vaccination within a few weeks and then an annual vaccination. Rabbits are vaccinated from 7 weeks of age. They require annual vaccination too.

Unfortunately, we are unable to recommend any catteries/kennels or breeders. We would recommend several visits to the premises and asking lots of questions to see if you are comfortable before using any companies’ services for your pet.

By the time you routinely see fleas on your pet, you already have a significant infestation in your house. The majority of the flea’s life cycle takes place in your home. Flea’s only jumped onto your pet to feed.

Once you have a household infestation it can be very difficult and expensive to clear. Prevention is better than cure!

If someone you know is interested in becoming a veterinary nurse or vet, we would recommend looking at the RCVS website for information. It is also advisable to apply for any animal related work experience.

Did you know that you’re more likely to claim on your pet insurance than your car or home policy?

Unfortunately, pets are just as susceptible to illness and injury as we are – in fact, 90% of the claims paid out are for illness, rather than accident. Insurance can help you ensure your pet gets the best care possible.

Yes. We also have a Silver Rabbit Award from the RWAF. We have a separate ward in our hospital for exotic patients.

Sedatives are not the most effective or safe way to deal with noise phobia’s in your pet. Please call the clinic and book a nurse consultation for advice regarding this.

Your pets microchip details are kept on one of several databases, these are not controlled by Uplands Way Vets, however our client care team will be happy to guide you on this so please contact the clinic for further information.

Veterinary practices are more expensive to run, when compared to a warehouse. We buy small quantities of drugs at a time due to limited shelf life and limited storage within our pharmacy.

Pet passports are no longer available for travel with your pet. To travel abroad with you pet you will need an animal health certificate. This is an official government document. Your pet will need to be vaccinated against rabies and have a microchip in place. This is a lengthy procedure so must be initiated several months before you intend to travel. Please visit gov.uk for further information.

Cat’s can be vaccinated against flu, enteritis, leukaemia, panleukopenia and rabies. Dogs are vaccinated against kennel cough, rabies, parvovirus, distemper, hepatitis and leptospirosis.

• Xylitol ( artificial sweetner)
• Chocolate
• Caffeine
• Raisins
• Garlic
• Onion
• Leeks
• Chives
• Grapes
• Avocado
• Alcohol
• Macadamia nuts
• Antifreeze and lilies are poisonous to cats.

  You should never give human medications to your pet unless advised by a vet. Be careful with gardening and household chemicals as many of these may be toxic to your pets. Please visit www.animalpoisonline.co.uk for further information.

The safety of anaesthetic is dependant on several factors. The patients age, species, clinical health, weight, length of procedure, medications used, equipment available.

At Uplands Way Vets we minimise the risk to your pet as much as possible. We offer pre anaesthetic blood testing, intravenous fluid therapy, multiparameter monitoring, intravenous cannulation and the safest anaesthesia agents to reduce the risks. Your pet is monitored closely by a registered veterinary nurse during the procedure and while recovering.